To make a deposit, you need to go to the “Deposits” page, specify the required deposit amount, select a payment method, and complete the payment.
Attention! To make a deposit, the information on the “Personal Information” page must be fully completed; otherwise, you will not be able to make a deposit.
Why is a deposit required and how to increase Buyer Power?
Each participant is required to place a deposit before bidding on a lot. The deposit is placed in advance as a guarantee that the participant will pay for the vehicle they purchase.
Your deposit also determines your Buyer Power. This is the maximum bid amount that a participant can place.
Buyer Power
The minimum deposit required to place a bid is $600. If you want to bid on multiple lots or place a bid exceeding $6000, you should increase your Buyer Power by placing an additional deposit of 10% (minimum $600) of your intended bid.
Participants can increase their security deposit at any time by logging into their account and going to the “Deposit” page.
Deposit refund
The deposit is fully refundable after the purchase is paid and the vehicle is collected from the auction yard, or if you have no active bids or outstanding balances. Your deposit may be applied toward the cost of the vehicle unless it was made via bank transfer.
Payment methods
The Security Deposit may be made via bank transfer or Stripe. If payment is made via bank transfer, the funds must be sent to the StatVIN bank account before the deposit appears in the user’s StatVIN account. To verify whether the deposit has been received, log into your account and go to the “Deposit” page.
Cancellation fees
The deposit is required to cover fees in cases where a buyer wins an auction but refuses to pay for the vehicle. Refusal to complete the purchase of a vehicle won at auction will result in forfeiture of the deposit.
Yes, you can return your deposit.
To request a deposit refund, log in to your StatVIN account and go to the “Deposit” page, then open the “Deposit Refund” tab.
There you can submit a withdrawal request; refunds are processed via bank transfer.
The deposit is not used to pay for the vehicle or auction house services — these payments are made separately after winning the lot.
Yes, the deposit made to StatVIN can be used to pay the StatVIN service fee.
To pay the invoice, you need to contact customer support, and they will be able to process the payment.
Yes, the deposit on StatVIN is fully refundable if you did not purchase a vehicle or decide not to participate in the auctions.
We do not charge any platform usage fees and return the full deposit amount upon your request.
A refund is possible provided that there are no active bids or unpaid winning lots on your account.
After submitting the request, the transaction is processed within 72 hours (3 business days).
Funds are returned using the same method by which the deposit was made, unless otherwise specified.
Please note that the deposit can only be refunded if there are no active bids or incomplete transactions.